Previous incidents
Increased latency between Guam and Singapore due to submarine cable cut
Resolved Jun 13 at 01:50pm AEST
Submarine cable repairs are complete and latency between Guam and Singapore is back to normal.
2 previous updates
Advisory: Typhoon in Guam
Resolved May 25 at 03:11pm AEST
Cloud and dedicated server customers are online. Cause identified as a datacenter cooling fault which caused a spike in hardware temperatures for up to an hour.
3 previous updates
Increased latency between Guam and United States due to submarine cable cut
Resolved Jul 22 at 02:53pm AEST
Subsea cable repairs have been completed and direct connectivity between Guam and the United States has been restored. Latencies for traffic on this route have returned to normal.
3 previous updates
Cloud dashboard temporarily unavailable
Resolved May 10 at 01:19pm AEST
Cloud dashboard is now back online — all services operational.
1 previous update
Increased latency between Guam and Singapore due to an extended maintenace event
Resolved May 04 at 12:07pm AEST
The cable provider has completed repairs and connectivity is back working as expected.
1 previous update
Increased latency between Guam ↔ Tokyo
Resolved Apr 18 at 02:37am AEST
The cable provider has finished their repairs and confirmed they are hands off as of April 17th 14:00 UTC.
1 previous update