Some services are degraded

Last updated on Mar 28 at 05:05am AEST

OneQode Website

OneQode Billing

OneQode Cloud

Network — IP Backbone

Network — Guam <-> Tokyo

Network — Guam <-> Hong Kong

Network — Hong Kong <-> Tokyo

Network — Guam <-> Singapore

Network — Guam <-> Los Angeles

Network — Guam <-> Sunshine Coast

Network — Guam <-> Brisbane

Network — Guam <-> Sydney

Network — Brisbane <-> Sydney

Network — Sydney <-> Melbourne

Previous incidents

Mar 28, 2023

Increased latency between Guam and Hong Kong due to an extended cable cut

Degraded

Created Mar 01 at 07:29am AEST

We are experiencing increased latency between our Hong Kong and Guam data centers due to a long term ongoing sea cable cut. The sea cable provider has not yet provided a stable estimated time of restoration (ETR).

Increased latency between Hong Kong and Tokyo due to an extended cable cut

Degraded

Created Feb 28 at 01:24pm AEST

We are experiencing increased latency between our Hong Kong and Tokyo data centers due to a long term ongoing sea cable cut. The sea cable provider has not yet provided a stable estimated time of restoration (ETR).

Previous updates