Cloud and dedicated server customers are online. Cause identified as a datacenter cooling fault which caused a spike in hardware temperatures for up to an hour.

Known fault in our Guam DC — engineers are investigating. Customers on our cloud and dedicated servers are affected.

The typhoon has passed, and all services remain online and unaffected.

Datacenter work on the island will remain on hold over the next 72 hours while clean-up takes place.

A typhoon is approaching Guam. For staff safety, all works in Guam are on hold until we receive an all-clear. All services are currently online — however network disruptions may occur.

We are monitoring the situation and will provide updates as necessary.