Previous incidents
Submarine Cable Provider Maintenance
Resolved Dec 01 at 03:00am AEST
Our upstream cable provider between Sydney and Guam will be performing maintenance.
Submarine Cable Provider Maintenance
Resolved Oct 30 at 06:00am AEST
We are experiencing higher than normal latency between Guam and Singapore at the moment due to a cable provider's maintenance.
OneQode routing upgrade
Resolved Oct 24 at 08:36am AEST
Maintenance was completed 5:30 am AEDT
1 previous update
Cloud Platform Upgrade
Resolved Oct 12 at 03:55pm AEST
Our cloud platform is currently unavailable, extending beyond the initial maintenance window. Our team is actively working to resolve this and restore full service as quickly as possible.
We understand the importance of your projects and apologize for any inconvenience this may cause.
1 previous update
Typhoon in Guam
Resolved Oct 10 at 06:00am AEST
A tropical storm warning is in effect for Guam — with a Category 1 typhoon expected to pass near the island. Engineering works on the island are on hold until we get the all-clear. Our network operations center will be monitoring our services in Guam.