Outage in Guam
Resolved
Mar 20 at 01:34am AEST
We have replaced the failed equipment and services have restored.
Affected services
OneQode Billing
OneQode Cloud
Network — IP Backbone
Network — Guam <-> Hong Kong
Network — Guam <-> Brisbane
Network — Guam <-> Sydney
Network — Guam <-> Sunshine Coast
Network — Guam <-> Singapore
Location — Guam (APAC Central)
Created
Mar 20 at 12:37am AEST
We have experienced a core switch failure in Guam. Data center technicians are actively replacing the failed equipment and service should be restored within 1-2 hours.
Affected services
OneQode Billing
OneQode Cloud
Network — IP Backbone
Network — Guam <-> Hong Kong
Network — Guam <-> Brisbane
Network — Guam <-> Sydney
Network — Guam <-> Sunshine Coast
Network — Guam <-> Singapore
Location — Guam (APAC Central)