Maintenance

March 2024
Mar 27, 2024
1 maintenance

Billing Portal Update

Maintenance

Resolved Mar 27 at 12:00pm AEST

Our billing portal will be unavailable for up to 5 minutes as we conduct minor updates to the portal. In the unlikely event this window extends, we will provide further updates here.

Mar 21, 2024
1 maintenance

Sydney Cable Provider Maintenance

Maintenance

Resolved Mar 21 at 11:00pm AEST

Due to emergency works in the area of Cowan (NSW), service impact from the maintenance is expected to have at least 4 hours up to the full duration of the maintenance window.

Mar 06, 2024
1 maintenance

Cloud frontend update

Maintenance

Resolved Mar 06 at 11:55am AEST

The frontend cloud portal will be unavailable while we upgrade our cloud portal. Underlying cloud services and the cloud API will remain online and available.

April 2024
Apr 21, 2024
1 maintenance

Submarine Cable Provider Maintenance

Maintenance

Resolved Apr 22 at 04:00am AEST

Our upstream cable provider between Guam and HongKong will be performing maintenance. Service impact from the maintenance is expected to have a full duration of the maintenance window.

1 previous update

May 2024
May 30, 2024
2 maintenances

Backbone cable activation between Guam and Sydney

Maintenance

Resolved May 30 at 05:10pm AEST

Maintenance complete.

1 previous update

Backbone cable activation between Guam and Manila

Maintenance

Resolved May 30 at 05:10pm AEST

Maintenance complete.

1 previous update

May 27, 2024
1 maintenance

Submarine Cable Provider Maintenance

Maintenance

Resolved May 27 at 12:00am AEST

Our upstream cable provider between Guam and Sydney will be performing a maintenance. Service impact from the maintenance is expected to have a 5 minute duration within the maintenance window.

May 24, 2024
1 maintenance

Emergency Submarine Cable Provider Maintenance

Maintenance

Resolved May 30 at 02:15pm AEST

Estimation of final joint completion and repair completion is expected to end at june 1st

3 previous updates

May 10, 2024
1 maintenance

Sydney Cable Provider Maintenance

Maintenance

Resolved May 10 at 12:00am AEST

Scheduled fiber cutover works in Cowan (NSW), service impact from the maintenance may experience a disruption during the outage window advised.